Orders are dispatched using our nominated tracked courier service from our UK warehouse, once the order has been placed and processed.
UK Mainland
- Standard delivery option - £5.95
Orders placed by 3pm will usually be delivered the next working day
- Express delivery option - £13.95
Orders placed by 3pm will usually be delivered the next working day before 10am
Ireland
- Standard delivery option - £9.95
Orders placed by 3pm will usually be delivered within 2 working days
- Express delivery option - £16.95
Orders placed by 3pm will usually be delivered the next working day
Please note, all delivery times are approximate. The above delivery times only apply to working days and therefore orders placed on a Friday will be processed by us on the next working day.
You will receive an email containing your tracking information once your order has been dispatched from our warehouse. Our warehouse is closed during UK national holidays and orders will not be shipped during such periods. All orders are processed automatically and we are unable to expedite or delay shipping times.
Your order will be sent to the delivery address that you have provided on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete. Please note that we do not deliver to PO boxes. Orders made to addresses to which we cannot ship will automatically be cancelled.
Our Customer Service Team is available at customerservice@kalaycilondon.com to assist you with any queries.